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Minnesota Obamacare Exchange CEO Resigns

Vacationing while website burned.

7:17 AM, Dec 18, 2013 • By MICHAEL WARREN
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The chief executive officer for Minnesota's Obamacare exchange resigned Tuesday after reports surfaced she had taken a tropical vacation in November, right when the state's health insurance exchange website was experiencing problems. ABC affiliate KSTP has the story:

April Todd-Malmlov, the former chief executive officer of MNsure, is under fire for taking a tropical vacation with the state Medicaid Director in November, while the state-run insurance exchange dealt with delays and glitches.

The board accepted the resignation of Todd-Malmlov at the emergency meeting Tuesday, according to a source. Todd-Malmlov, 36, was not made available for comment....

On Sunday, KSTP reported about Todd-Malmlov’s two-week vacation to Costa Rica with Jim Golden, Minnesota’s Medicaid director.

MNsure said there's no conflict, but critics said it's yet another issue of compromised public trust.

Medicaid and MNsure are intimately intertwined, with billions of taxpayer dollars overlapping between the two programs.

One of the problems the website, MNsure.com, faced was beingvulnerable to a Wi-Fi attack. Hackers can use a $99 device to intercept usernames and passwords. KSTP found the issue after putting a number of major websites through cybersecurity tests.

MNsure has experienced data breaches and user issues. MNsure has denied problems and blamed users who are not following sound security practices.

Earlier this month, the director of Maryland's health insurance exchange resigned "amid continuing technical problems" with the exchange website.

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