Yesterday in the Rose Garden, President Obama touted the Obamacare hotline and recommended people call to sign up for Obamacare. "[T]he point is the call centers are available," Obama said, sounding as though he were in the middle of an infomercial. "You can talk to somebody directly and they can walk you through the application process."
The president of the United States would add, "Once you get on the phone with a trained representative, it usually takes about 25 minutes for an individual to apply for coverage, about 45 minutes for a family. Once you apply for coverage, you will be contacted by email or postal mail about your coverage status."
But ABC News found a man who has spent 4.5 hours on the Obamacare hotline -- and he still hasn't been able to sign up for Obamacare.
Yesterday alone, that man spent 1.5 hours on the phone trying to sign up. But continued to have no luck.
ABC says he's tried using the website -- for 5 hours -- and even live chatted with Obamacare representative -- for something like 3 hours. But nothing seems to be working for the man.