Gibbs: Obamacare Roll Out 'Excruciatingly Embarrassing,' People in Charge Should Be Fired
1:06 PM, Oct 14, 2013 • By DANIEL HALPER
Former White House press secretary Robert Gibbs blasted the roll-out of Obamacare today on MSNBC:
"Let's just say this is excruciatingly embarrassing for the White House and for the Department of Health and Human Services," said Gibbs. "This was bungled badly. This was not a server problem, like, right, just too many people came to the website. This is a website architecture problem.
"I think it is, again, excruciatingly embarrassing. It's not fatal, because there are still many weeks and days to go before the enrollment period closes at the end of March.
"I give credit to Al Hunt in his column today. I thought he had an interesting statistic. The Massachusetts health care rollout, people came on average of 18 times to the marketplace website before they signed up for insurance. This is not iTunes. I hear a great album, I'm going to buy it, boom, I buy it, and it's a one-time easy transaction. This is health care. It's very involved. People are going to take their time with it.
"But, boy, if they don't get these glitches figured out fast, people aren't going to come back for visits 15 through 18. And I will say this. I hope they are working day and night to get this done. And when they get it fixed, I hope they fire some people that were in charge of making sure this thing was supposed to work. We knew there were going to be some glitches. But these were glitches that go, quite frankly, way beyond the pale of what should be expected."
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